The Centre for Internal Quality Assurance (CIQA) at Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur, has been established in accordance with the regulations mandating the presence of such a center in all Higher Educational Institutions offering programmes in Open and Distance Learning (ODL) mode and Online mode. This initiative ensures the maintenance and enhancement of quality in these educational modalities. The establishment of CIQA at CSJMU underscores the university’s commitment to excellence in education, particularly in the domains of Open and Distance Learning and online education. By adhering to robust quality assurance practices, the CIQA aims to enhance the educational experience, ensuring that students receive a holistic, flexible, and high-standard education irrespective of the mode of delivery. The CIQA at Chhatrapati Shahu Ji Maharaj University, Kanpur, plays a pivotal role in fostering an environment of quality and excellence in ODL and online education. Through its dedicated leadership, comprehensive policies, and continuous improvement initiatives, it ensures that the university’s educational offerings meet the highest standards of quality and effectiveness.